

Business & Back Office Support
The Calm, consistent help behind your business.
Running a small business is rewarding — but it’s also a lot. Admin piles up, systems get messy, and the behind-the-scenes work often pulls you away from what you love doing most. That’s where I come in.
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I offer practical, personalised business support to help you run smoother, stay organised, and feel in control. I become the steady hand behind your operations — whether that’s organising your inbox, managing documents, or helping you follow up with clients and quotes.
What I offer
Admin & Day- to Day Operations
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Email inbox management
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Document formatting and file organisation
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Digital filing systems (Drive, Dropbox, SharePoint)
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Minute-taking and meeting follow-up
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Client onboarding tasks and form preparation
Business Support
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Drafting quotes and following up
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Updating CRM systems
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Booking jobs, appointments, or services
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Logging expenses and receipts
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Creating templates for repeat tasks
Systems & Process Support
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Custom post creation tailored to your tone and audience
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Branded graphics, carousels, and caption writing
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Hashtag research and post scheduling across platforms
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Working with your existing content (blogs, offers, photos)
Platform Support
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SOP writing (Standard Operating Procedures)
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Process mapping and documentation
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Tool setup and integration support
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Workflow creation using Google Workspace, Notion, Airtable, Trello, or Asana
​Whether you're behind on admin, need someone to own the back office, or simply want breathing space to focus — I’m here to help..
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Why Choose Me?
No fluff, just support that works.
I focus on what matters: time saved, stress reduced and smoother systems
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I listen and adapt.
I don't force new tools or ways of working, I learn your processes, then help to improve and streamline them.
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Creative but Practical.
I blend creativity with structure, using tools like Canva, Later, Buffer, and Meta Suite to keep things running smoothly.
Collaborative.
I welcome ideas and am happy to work alongside other team members, creatives, or agencies.
Let’s Make Your Social Media Work For You
If you’re tired of feeling behind on your socials, or simply want to hand it over to someone who gets your brand — let’s chat.
Need a mix of services? No problem, I'll tailor a support package that fits your exact needs and budget. A little bit of this and that is where My OA excel.